Privacy policy

Last updated: [DATE]

BOBUR ALISHER LLC ("we," "us") operates Lumora - findlumora.shop . This Privacy Policy explains how we collect, use, and protect your information.

3.1 Information We Collect

  • Order information: name, email, shipping/billing address, phone number.
  • Payment information: processed securely by our payment providers (e.g., Shopify Payments); we do not store full card details.
  • Usage data: IP address, browser type, pages visited, referral source, collected via cookies and analytics/advertising tools (including Meta Pixel/Conversions API for ad performance).
  • Communications: any messages you send us via email or contact forms.

3.2 How We Use Your Information

  • To process and fulfill your orders (including sharing necessary details with our fulfillment partner, solely for shipping purposes.)
  • To communicate order updates, respond to inquiries, and provide customer support.
  • To improve our Site and marketing (including retargeting ads via Meta/Facebook).
  • To detect and prevent fraud.

3.3 Sharing of Information

We do not sell your personal information. We share data only with:

  • Payment processors to complete transactions.
  • Fulfillment partners to ship your order.
  • Analytics/advertising platforms (e.g., Meta) for marketing performance, in aggregated or pseudonymized form where possible.
  • Legal authorities, if required by law.

3.4 Cookies

Our Site uses cookies and similar technologies to remember your preferences, analyze traffic, and personalize ads. You can control cookies through your browser settings.

3.5 Data Retention

We retain your data for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

3.6 Your Rights

Depending on your location (including California residents under the CCPA), you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications at any time.

To exercise these rights, contact lumora.support@findlumora.shop

3.7 Children's Privacy

Our Site is not directed at individuals under 18, and we do not knowingly collect data from minors.

3.8 International Visitors

If we begin shipping to the EU/EEA, this policy will be updated to reflect GDPR-specific rights and data transfer safeguards.

3.9 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

3.10 Contact

Privacy questions: lumora.support@findlumora.shop